Can I stop followups from being sent on holidays?
By default, Agent Legend will not send followups on the following major U.S. holidays. Instead, any followups that fall on these dates will be postponed to the following available day.
New Year's Day
Martin Luther King Jr. Day
To view or change this setting:
- Go to Followup Settings
- Scroll down to the Working Hours setting. Turn the toggle ON if you prefer to have followups sent on major U.S. holidays.