How do I stop a campaign?
You can manually stop an individual lead from getting follow-ups from the Lead detail page.
- Click on the Leads tab.
- Search for the lead that you'd like to stop the campaign for and click on the lead to access the detail page.
- Click the Followups Tab at the top of the conversation history and you'll see a red Stop button available next to any campaign that has pending messages scheduled.
Stopping the campaign manually cannot be reversed. This lead can still be added to another campaign in the future.