How do I record the perfect voicemail for followups?

We have a script you can follow to make the process fast and easy. But we still recommend customizing this to fit your style and the specific contacts you are targeting. Our system also tracks these follow-ups for you with a specialized phone number and recording ID to keep things organized.

When you are recording your own voicemail, this is the general structure to follow: 

  • Say hello, but don’t state your name or phone number
  • State the reason you are calling. Make it specific to the contact or campaign you are following up with. Something like: “I see you are looking at houses in the Phoenix area,”
  • Offer your help, don’t try to make a sales pitch. Add to the previous phrase, something along the lines of: “As an agent in the area, I’d be happy to help you with your search.”
  • Close with the offer to talk more if they are interested: “If you are still looking, I’d love to talk more. This is the best number to reach me at.”
  • Sign off with a thank you and goodbye.

Recording Your Voicemail

If you are leaving a voicemail on your own, you just leave it as usual at the end of a phone call if no one answers. If you want to skip the cold call entirely, you can use the Agent Legend campaign system to simply leave a voicemail without the call. There will be prompts, but these are the general guidelines to follow when you are recording a contact follow-up voicemail:

  • Call the phone number listed for the specific voicemail follow-up you’d like to record
  • Enter recording ID then press #
  • Record the voicemail and press any key when finished
  • Press 1 to use the recorded message or any other key to record it again
  • An automated voice will confirm the message has been saved – then you are done! 

Contact Follow-Up Best Practices for Voicemails

  • Do not leave your name or call back number in the voicemail directly. Saying something like, “This is a good number to reach me at” or “Please give me a call back” is preferable.
  • Keep the voicemail short and concise: 20 – 30 seconds is recommended.
  • Slow down as you speak and use your normal tone of voice. Practice once or twice to be sure.
  • Leave voicemails towards the end of the day.