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Help Center

Managing Your Account

Managing Your Account

Profile

How do I set my non-working days?

What is a followup unsubscribe message?

What is Smart Followup?

What is my mobile number?

Profile Settings

What are followup settings?

Can I use my email signature outside of Agent Legend?

What is the difference between my account email and followup email address?

Can I stop followups from being sent on holidays?

How can I stop followups from being sent when I'm on vacation?

Do my email followups comply with the CAN-SPAM Act?

Where does my custom email signature get used?

Where can I find my followup settings?

How do I subscribe or unsubscribe from the email newsletter?

What is my outgoing phone number?

How do I create a custom email signature?

How do I set my working hours?

How do I update my account email address?

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Account

How do I update my credit card on file?

What is a followup email address?

Can I temporarily pause my account subscription?

How do I change the billing contact on my account?

How can I cancel my account?

How do I update an expired credit card?

How do I upgrade or downgrade my account subscription?

How can I add more people to my account?

How can I manage my billing?

Do you offer any discounts?

How do I update my Followup email address?

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Teams

How do I transfer ownership of my team account?

How can I downgrade from a Team account?

How do I add more seats to a Team account?

How can I manage my team members?

Security

How do I update my password?

How do I recover a lost password?

Can I share my account credentials with someone else on my team?