What is Mandatory Carrier Registration?

A2P registration helps to maintain carrier compliance and ensure continued SMS deliverability.

The deadline for registration is December 1st, 2024. Please submit your information early to avoid service interruptions, as carrier approval can take 7-10 business days. 

What is A2P Carrier Registration?

Telephone carriers have launched an initiative called: US A2P 10DLC; a national registry of business phone numbers designed to build trust with carriers. Registering your brand and Agent Legend phone number with A2P provides an opportunity to improve SMS delivery, reduce carrier filtering risks, and develop insights into the health of your Agent Legend phone number.

The registration consists of identifying who you are and what type of messages you're sending. 

Registration is required by major U.S. carriers like Verizon, AT&T, and T-Mobile to ensure compliance and protect consumers from spam.

How to Submit for Registration:

Agent Legend simplifies the carrier registration process to ensure you can quickly start sending messages. Here’s how the process works:

  1. Gather Required Information 
    - Your legal company name, address, and tax ID (EIN).
    - Link(s) to the compliant opt-in form where your leads are collected.
  2. Submit Registration
    - Log into Agent Legend and click the button on the left for "Mandatory Carrier Registration".
    - Submit the required information, and our system will handle the rest of the process, submitting your registration to the carriers. 
    -Our compliance team will reach out if any additional information is needed.
  3. Approval and Activation:
    -After submitting your registration, the carriers will complete a vetting process to review your business information and campaign details. We will notify you when your campaign has been approved and activated, and you can start sending messages immediately.

If you have any questions, please reach out to our compliance team for assistance. 

A2P Registration Fees

Agent Legend offers clear and transparent pricing to ensure you know exactly what to expect for registration and messaging fees.

  • One-time registration fee: Charged when you first register your business brand.
  • Monthly maintenance fee: Associated with each registration.

Once registered, check out our SMS Best Practices to maintain the health of your phone number.

We appreciate your patience while we work through these regulations together. We can't wait to see the benefits this increased trust and transparency will provide. Thank you for your continued partnership! 

Teams: Team registrations only need to be submitted one time, and will be completed as a group.

Canada: Canadian mobile providers may implement registration requirements in the future but have not announced any plans to do so